Our Return Policy All gemstones are unique. Due to these natural variations and the differences between computer monitors, your jewelry may look slightly different than the photograph on your screen. The same with glass, each piece will show a little different each other, no 2 pieces of glass are alike. No two Kim S. Joy stained glass and jewelry pieces are completely identical. This is part of their beauty!
Kim S. Joy Stained Glass and Jewelry offers a 100% Satisfaction Guarantee. We accept your returns within 14 days of original purchase. Please send them insured in secure packaging to:
Kim S. Joy Stained Glass and Jewelry 9601 Ox Road Studio 710 Lorton, VA 22079
Contact us via phone or email at 1-703-623-0905 or kim@kimsjoy.com .
Shipping Information Kim S. Joy Stained Glass and Jewelry will make every attempt to ship your order as soon as possible, but please allow up to 2 days for your order to be processed, special orders may take up to 2 weeks depending on the time of year. We ship all domestic orders, insured, in secure packaging via UPS. Delivery is to physical addresses only (no P.O. Boxes, please).