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Our Return Policy
All gemstones are unique. Due to these natural variations and the differences between computer monitors, your jewelry may look slightly different than the photograph on your screen. The same with glass: each piece will show a little different each other because no two pieces of glass are alike. This is part of their beauty! I offer a 100% Satisfaction Guarantee. I accept your returns within 14 days of original purchase. Please send them insured in secure packaging to: Kim S. Joy 13315 Huntington Lane Woodbridge, VA 22193 Contact me via phone or email at 1-703-623-0905 or kim@kimsjoy.com . Shipping Information I will make every attempt to ship your order as soon as possible, but please allow up to 2 days for your order to be processed, special orders may take up to 2 weeks depending on the time of year. I ship all domestic orders, insured, in secure packaging via UPS. Delivery is to physical addresses only (no P.O. Boxes, please). |
